From the book: The Five Dysfunctions of a Team: A Leadership Fable. The foundation of a functional team and an organization is Trust.
Trust is instilled. It doesn’t happen naturally. It’s by Design, and not by Chance. As the leader of a team or an organization, values flow from the leader (good and bad). So how do we instill the environment of Trust?
According to Andy Stanley, a leader should promise two things;
1) I promise to Trust
2) I promise to be Trustworthy
To trust is to offer trust without others having to do anything. Regardless whether they have proved themselves or not. To be trustworthy is about the leader themselves; to be worthy of your trust. A common misunderstanding of trustworthiness or integrity is that one has to be perfect/flawless. No. To be trustworthy means that ‘I will do what I say, and I’ll say what I do. When I fall short, I will be the first one to let you know, will own it, and will learn from it for future to prevent it from happening again.
We’ve all had encounter with leaders who didn’t trust us. How did that make us feel? I seriously doubt that if we made a mistake, we’d want to openly tell them. So that we can get punished? In such case, information flow stops. Productivity drops. Instead of propelling the team or organization forward, people begin blaming everything but themselves, organizations implement processes and systems to ensure people can’t make mistakes (or punished quickly) simply out of the mistrust attitude.
Where to start?
It starts with you, the leader. Offer trust first. And be trustworthy.
Filed under: Business, Startup , how to create trust, integrity, the 5 dysfunctions of a team, the five dysfunctions of a team, trust, trustworthy































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